On Thursday of last week SaskTel told me that they wanted to replace my old modem with one of their new hi-speed wireless router internet access units.

When they asked me if I wanted to have someone come and install it, or save the $25.00 and do a “self-install” I figured that I know enough about computers that it should be an easy task.

They assured me that all I had to do was unplug the old one, and plug the new one in. I’m not stupid. Nothing is that easy. Read the rest of this entry »